Tristan Gaines on LinkedIn: How Aflac CEO Dan Amos turned an insurance company into an international… (2024)

Putting the customer at the center of everything we do is part of The Aflac Way.@CXDive explores how we've built a customer-centric culture by focusing on empathy, personalization, and improving the customer experience.Read the full story to learn more about our approach to making the customer our north star.

With a little help from friends, anything is possible.Aflac helped pre-K through 2nd graders experience what, for many, was their first live stage production — a musical adaptation of the beloved children's book "Giraffes Can't Dance" by Giles Andreae.For most of the students, the field trip was not only their first time seeing a show at the grand RiverCenter for the Performing Arts in Aflac's hometown of Columbus, Georgia, but their very first musical theater experience ever.It was an incredible morning for the nearly 300 students, and we were happy to support an experience that sparked creativity, imagination and a love of learning.

This June, we celebrate the courage and resilience of cancer survivors during National Cancer Survivors' Month. The journey isn't an easy one, but the strength and perseverance of survivors is truly inspiring.Since 1995, Aflac has helped fund childhood cancer research and treatment. Our partners at Aflac Cancer & Blood Disorders Center have provided survivor care to 2,179 pediatric cancer survivors in the last five years.We're honored to play a role in supporting those facing cancer through our products and resources.

According to the Cost of Dying 2024 report, 94.5% of people reported suffering from at least one negative physical or mental symptom after a loss of a loved one, and 84% said these symptoms had a harmful effect on their daily life. Grief and loss can continue to affect families for 10 months, well after they have returned to work.1To assist with this need, Aflac Group Life, Absence, and Disability Solutions have partnered with Empathy, an innovative technology company that specializes in providing compassionate and comprehensive on-demand support for bereaved families to assist with the challenges they face after losing a loved one. Effective July 1, Empathy's loss support services will be available to Aflac Group Life, Absence, and Disability Solutions covered insureds and their beneficiaries under life insurance, to better manage grief and administrative burdens associated with the loss of a loved one. These services align with Aflac's commitment to provide care and value to our customers."Grief and loss are one of the most challenging times for families, and Aflac is committed to provide comprehensive support when our insureds and their families experience the loss of a loved one," said Aflac Senior Vice President, Group Life, Absence and Disability Solutions, Scott A. Beeman. "Our partnership with Empathy allows us to provide these needed support services to the beneficiaries and also extend the same services to our insureds."

Taking proactive steps like getting regular eye exams, wearing UV-protective sunglasses, and maintaining a nutritious diet can help safeguard our eyes.Early detection and treatment are key to preventing serious eye issues down the road. This month, prioritize scheduling that eye checkup you've been putting off.Check out these eight things you can do to help protect your vision. Source: @nationaleyeinstitute

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@MySpecialAflacDuck landed @ThePrismaHealth Children's Hospital in Greenville, South Carolina yesterday to help bring joy and comfort to children with cancer and blood disorders.Learn more about this robotic duck and how to request one for a child with cancer or sickle cell at the link in our bio.

Today we honor the brave men, women and families who made the ultimate sacrifice defending our country. Thank you to the heroes who gave their lives while serving our nation.